The eService of the DB Fahrzeuginstandhaltung
Discover our products and new features online.
The eService is the new online platform for DB Fahrzeuginstandhaltung customers. On the basis of the product selection from the online catalogue customers can now make targeted enquiries. Optimised search functions and detailed information help select the products. The new customer area also provides status information on the enquiries and data relating to their vehicles.
The eService today!
What eService offers at present:
• New online catalogue with customer area
• Specific product range in the online offering
• Selection of product-related services
• Optimised search functions
• Detailed product information
• Generate enquiries and track their status
• Delivery note per enquiry
• Customer-related vehicle and component information
The eService tomorrow!
Upcoming releases will include:
• Larger product selection
• Contracting process via the eService
• Complaint processing
• Contract processing
• Data sharing
Please visit our online plattform and learn more!