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The eService of DB Fahrzeuginstandhaltung

Discover our products and new features online.

The eService is the new online platform for DB Fahrzeuginstandhaltung customers. On the basis of the product selection from the online catalogue customers can now make targeted enquiries. Optimised search functions and detailed information help select the products. The new customer area also provides status information on the enquiries and data relating to their vehicles.

What eService offers at present: 

•    New online catalogue with customer area
•    Specific product range in the online offering
•    Selection of product-related services
•    Optimised search functions
•    Detailed product information
•    Generate enquiries and track their status
•    Delivery note per enquiry
•    Customer-related vehicle and component information

Upcoming releases will include: 

•    Larger product selection
•    Contracting process via the eService
•    Complaint processing
•    Contract processing
•    Data sharing

Please visit our online platform and learn more!